You've got a lot on your plate with no time to figure out IT or AI. Tech done right saves your business time, money, and frustration. Tech done wrong is a disaster.
I partner with leaders, teams, and orgs to help them make sense of it all. I'll get into your weeds, so you can get out of them. Tailored solutions in all shapes and sizes.
For two decades I've built the technology and the strategy behind products in sports, finance, health, and consumer. Most recently I led product for a $7 billion, ten‑product regulated launch, enforcing complex compliance rules inside the product itself and cutting the release cycle by a third.
Before that I closed a company's first commercial data partnerships, stood up its first analytics layer from scratch, and shipped software in HIPAA and SEC environments where a single mistake is expensive. Today I run ARCS, a decision-intelligence platform I built on modern AI.
I bring all of that to businesses that want big-company capability without the big-company team. I find what's already there, make it work together, and hand it back so it runs without me. No jargon. No bloated retainers. No black boxes. Based in Fairfield, CT, working across the New York metro and remotely.
The person you talk to is the person doing the work, start to finish. No hand-offs, no account manager relaying messages, no junior team learning on your budget.
I don't win by padding hours or selling you software you don't need. I win when your systems work and you'd happily send me the next person who needs help.
Two decades building the tech and sweating the customer experience. I care whether your customers succeed, not just whether the code runs.
An outside perspective that spots what everyone inside stopped noticing long ago, and names it plainly.
You'll always get a straight answer. You'll sometimes hear "don't build that." You'll never get a surprise bill.
There's no playbook to copy. It's a first-of-its-kind build or call, and you're partly inventing the path as you go.
It needs the tech, the money, the data, and the design decided together, not by four people who don't talk to each other.
High stakes, tight rules, or your reputation on the line. There's little room to guess and iterate in public.
An honest, system-agnostic read on the big call. Build, buy, or walk away? Where's the real prize, and what could quietly sink you? You get a clear head, not a sales pitch.
From a single workstream to several at once, I step in as the senior operator you don't have on payroll. I own the outcome, keep the threads moving, and keep everyone aligned.
Forward-deployed and hands on the keyboard: product from zero to launched, applied AI put to real work, and your systems connected and automated.
Before any work starts, we write down what I'll do, how long it'll take, and what it costs. You approve it. No open-ended meters.
I start with whatever gives you the most back, fastest. You see it come to life as it goes, not a slide deck about it.
It all lives in your accounts, under your control, with plain instructions. No black box, no being stuck depending on me.
One fixed price, no surprises. You know the number before I start, and if a job runs long, that's on me, not your invoice. Better still, each piece I build makes the next one quicker, so it keeps paying off.
First, the map. A couple of easy conversations turn a rough idea into a clear plan: what I'll build, what it depends on, and an honest range on time. No forms, no homework, and it's yours to keep, free.
Then I walk it with you. I don't hand over a plan and disappear. I take you from where you are to where you want to be, spotting the hazards early and keeping you on the safe line, all the way to done.
Quotes live in one program, invoices in another, so every job gets typed twice, and quotes that stall never get a second look. We'll make them talk.
Both tools stay; no new software needed. One person owns the change.
Older quote data may need a tidy-up before it connects cleanly.
Login access to both tools; a few recent quotes to work from.
Which quotes count as "stalled"? Who gets the follow-up?
Their website broke constantly, nobody was watching it, and good customers were slipping away through a system no one could see.
I rebuilt the site front to back, put real monitoring on it so problems get caught early, and made the whole customer journey something we could test and steadily improve. Same business, same market, with a system that finally kept up with it.
Website inquiries landed in an inbox and good leads went cold before a rep ever saw them, with no way to tell which came from where.
I built a smart chat assistant that greets visitors, captures the right details, and drops a clean, complete lead straight into their CRM, routed to the right salesperson by territory, with an automatic nudge if it isn't picked up in time. Nothing worth money sits unseen.
"Very clear and concise, and I like the flow." A fuzzy "we need a recruiter" became a sharp brief of exactly who fit.
From one conversation, I turned a vague hiring need into a clear picture of the ideal candidate: the must-haves, the nice-to-haves, and how to spot them. Their new recruiter had something concrete to run with, and a strong candidate offer followed.
Zach is a ball of livewire energy who gets projects done with great velocity, humor and craft. He's a great Swiss army knife to have in the team.
Quite often the smartest and most well-informed person in the room. Zach brings a wealth of knowledge, perspective and drive to every issue.
This is great. Very clear and concise, and I like the flow. I just made an offer to a great candidate.
Basically when I don't know something, I ask Zach. If he doesn't know, he finds out. And delivers in impressive detail.
They helped us create innovative product and content ideas, and provided thought leadership and industry research we continually refer back to.
Tell me what you're trying to make easier. In 30 minutes I'll show you what's possible, and you'll walk away with a clear plan, free, whether or not we work together.